How to Contact Amazon Human Resources – Phone Number Guide

How to Contact Amazon Human Resources – Phone Number Guide

Working at Amazon, one of the largest e-commerce companies is a dream for many people. However, with such a vast and complex organization, it’s not unusual for employees to have questions and need support.

Thankfully, Amazon Human Resources is always available to provide assistance and guidance. In this blog post, we’ll provide you with all the information you need to contact Amazon Human Resources and get the help you need. 

1. Reach out to Amazon HR through the MyHR portal:

If you work for Amazon, the MyHR portal is the most convenient way to get in touch with Human Resources. MyHR is an Amazon website that provides employee self-service, including everything from viewing pay stubs, managing benefits, and filing workplace complaints.

To contact HR, simply login to MyHR and open a case. Once submitted, a support agent will be in touch with you within a few business days.

2. Email Amazon HR:

Another option for contacting Amazon HR is through email. You can send an email to [email protected] for support with general HR issues, or [email protected] for help with employee relations. Be sure to include your name, contact information, and a detailed description of your issue. 

3. Call Amazon HR:

If you prefer to speak directly to someone in HR, you can call Amazon’s HR hotline. The phone number is 1-888-892-7180, and it’s available 24/7. When you call, you’ll be asked to provide your name, employee ID, and a description of your issue. A representative will be on the line shortly to assist you.

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4. Use Amazon’s Virtual Assistant – Alexa:

Did you know that Amazon’s virtual assistant, Alexa, can help you get in touch with HR? If you have an Alexa-enabled device, simply say, “Alexa, HR hotline” and she will provide you with Amazon’s HR hotline phone number. You can then call the number from your phone or through Alexa.

5. Contact through Social Media:

Finally, if all else fails, you can always try reaching out to Amazon HR through social media. Amazon has official Twitter and Facebook accounts, and they typically respond to customer inquiries within a few hours. While this isn’t the most convenient option, it’s worth a shot if you’re unable to get ahold of HR through any other means.


Amazon is known for its commitment to customer service, and that includes taking care of their employees too. No matter what your HR issue may be, there are multiple ways to reach out and receive assistance.

From contacting HR through the MyHR portal to using Amazon’s virtual assistant, Alexa, there are plenty of options available. The next time you have an HR concern or question, remember the various methods for contacting Amazon’s HR, and you’ll be well on your way to getting the support you need.


As a seasoned business journalist, Fashion, and entrepreneur, Fobihe brings a wealth of experience to his writing about the world of commerce. Whether he’s analyzing market trends or interviewing industry leaders, his insights are always informed and insightful.

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